Our COVID-19 Precautions & Updates

COVID-19 Precautions

Precautions and planning for the safety and health of our employees, shoppers, and community.

Cumberland Mall strives to create a safe and secure environment for mall staff and consumers. As news of the spread of the COVID-19, novel coronavirus, continues to dominate the public domain, we wanted to bring you up to speed on measures we are taking to keep our public space as safe as possible.

Update:

The health and well-being of our shopper and tenant community is our top priority. With that in mind, we are following orders of state officials to close the Cumberland Mall facility to the public. Cumberland Mall will be temporarily closed starting on March 18, 2020. Please check back for updates.

Currently Open:

  • Applebee's - open 11am-9pm, curbside and delivery only
  • BJ's and BJ's Gas – open 9am-9pm (Monday-Saturday), 9am-7pm (Sunday)
  • Best Buy - open 10am-6pm, curbside pick-up only for online orders
  • Chick-fil-A - 6:30am-10pm, drive-thru, curbside and delivery only
  • Dick's Sporting Goods - open 10am-6pm, contactless curbside pick up only for online orders
  • Home Depot – open 6am-6pm, only 50 customers permitted in the store at a time
  • PETCOopen 10am-6pm
  • Red Lobster - open 11:30am-8:30pm (Sunday-Thursday), 11:30am-9:30pm (Friday & Saturday), curbside and delivery only
  • Red Robin - open 11am-9pm, curbside and delivery only

Restaurant and exterior facing store hours may vary and change. Please check with each restaurant or store for the most up-to-date news and hours.

3/14/20 Update: Due to social distancing recommendations, the Play Area will be closed until further notice.

3/12/20 Update: Based on the social distancing recommendations of public health and government officials, Cumberland Mall will no longer be hosting the Easter Bunny or associated events. 

3/9/20 Update:

Housekeeping

Our Housekeeping contractor has trained their staff in personal protocols that include proper personal handwashing, staying home if they are sick, covering coughing and sneezing with a tissue and avoiding contact with their eyes, nose, and mouths. 

Additionally, they will be providing additional rounds of cleaning as well as enhanced methods of disinfecting high-touch surfaces.  This includes upgrading to hospital-grade disinfectant and following procedures to maximize its effectiveness.

Hand Sanitizer

Upkeep of hand sanitizer stations throughout the mall including, but not limited to entrances, food courts, play areas, seating areas with surfaces, restrooms and more. Additional units will be ordered as needed.

Antibacterial Wipes

We are also in the process of procuring anti-bacterial wipes for use in high-touch areas with surfaces including food courts, common area seating and charging stations as well as stroller docks and play areas.

We plan to continue to operate on our normal schedule and will alert you if that should change due to local government recommendations or our own determination that there is an increased cause for concern. Please be patient as we might have to modify, cancel or postpone an event or program.

CDC RECOMMENDATIONS:

Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

For more information, please visit https://www.cdc.gov/covid19

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